Frequently Asked Questions (FAQ)
🚗 Do you offer pick-up or delivery?
Limited pick-up and delivery is available, but it must be scheduled in advance. Since we also work a full-time job, we appreciate your flexibility and planning ahead!
🚗 Do you offer pick-up or drop-off services on the South or West side of the island?
At this time, we do not offer pick-up or drop-off services in the South or West areas. For service in those regions, you would need to drive to Puhi, which is the nearest available location for pick-up and drop-off.
🔐 Is my luggage safe?
Yes! We store all luggage in a secure, private location and treat your belongings with the same care we’d give our own.
🧾 Are my items insured while in storage?
Yes, your items are insured while in our care. We take the safety and security of your belongings seriously and provide coverage to give you added peace of mind during the storage period.
📍 Where are you located?
We’re based on Kauai, Hawaii. Exact location details are shared after booking to ensure privacy and security.
🏖️ Do you charge to store beach items like umbrellas, chairs, or coolers?
Yes, we do. Beach umbrellas, chairs, coolers, and similar items are considered additional items and can be stored for $5 each.